EHS recommends quarterly Cycles, using a 30-day collection window followed by approximately 60 days for review, action and Check-ins. Each Cycle asks the same headline question, giving a consistent reference point over time. The score is available after a verified Cycle closes.
Use a focused Check-in when you need to explore a specific work-related topic between Cycles. It contains one to five questions from the question library. Check-in responses remain separate from the headline score and do not count towards Cycle verification.
For example, if a Cycle highlights workload concerns, first review what people have already said. A short Check-in might then explore a specific part of the workload rather than repeat the whole listening exercise. Agree who will use the answers before sending it.
If participation falls, investigate the timing, access, purpose and response history. Do not infer that non-respondents are satisfied, or that adding more reminders will solve the problem.
Looking at a dashboard more often can help keep actions in view. It cannot turn an older result into today’s employee experience. Keep the collection dates visible in leadership conversations.
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