What to expect in your first EHS cycle
Starting your first EHS cycle raises questions. Here is what typically happens and how to read the signal without overreacting.
Employee Happiness Score is a proprietary system of EmployeeHappinessScore (EHS) Limited (company number 05109240) and is a registered trademark. All rights reserved.
For accounting firms, law firms, insurance businesses and other desk-based teams, email is the simplest way to send an official EHS check-in. Open check-ins give employees another way to raise an issue or add context whenever they need to.
Send the official EHS question by email so people can respond through a channel they already use. This works for teams in the office, working remotely or splitting their time between the two.
The official cycle gives you a consistent Employee Happiness Score to track over time and compare with your sector. We recommend running it once a quarter.
A QR code can open an ongoing route for employees to share feedback between official EHS cycles. Put it next to the coffee machine or on the office noticeboard, where people can find it when something needs attention.
Someone can scan the code, report an issue or share an idea, and the feedback goes to your management team. These are open check-ins; they do not form part of the official EHS score.
You can also use the open check-in builder to ask targeted follow-up questions about themes that appear in your results. If people raise a concern about workload, for example, a follow-up can help you understand where the pressure is coming from and what would help.
This gives you a way to keep the conversation going and make useful changes while the official EHS question stays consistent.
Explain the difference to your team: the official EHS email measures how people feel about working at your company, while open check-ins let them raise issues and add detail between cycles.
Keep the email clear, put the QR code somewhere easy to find and show people how their feedback has helped you make improvements.
Use email for official EHS measurement and open check-ins for ongoing feedback and follow-up questions. Together, they help you understand how your people feel, hear what is holding them back and act while there is still time to make a difference.
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Also worth reading: How to improve participation without chasing people
Starting your first EHS cycle raises questions. Here is what typically happens and how to read the signal without overreacting.
The second half of your EHS cycle is when the signal starts to get interesting. Here is how to make the most of it.
Your first cycle produced more useful information than you might have realised. Here is how to go back and read it properly.