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Email and QR codes: how EHS and open check-ins work together

Ellie Grubb Published Updated
Desk-based office workspace

For accounting firms, law firms, insurance businesses and other desk-based teams, email is the simplest way to send an official EHS check-in. Open check-ins give employees another way to raise an issue or add context whenever they need to.

Email for your official EHS cycle

Send the official EHS question by email so people can respond through a channel they already use. This works for teams in the office, working remotely or splitting their time between the two.

The official cycle gives you a consistent Employee Happiness Score to track over time and compare with your sector. We recommend running it once a quarter.

QR codes for open check-ins

A QR code can open an ongoing route for employees to share feedback between official EHS cycles. Put it next to the coffee machine or on the office noticeboard, where people can find it when something needs attention.

Someone can scan the code, report an issue or share an idea, and the feedback goes to your management team. These are open check-ins; they do not form part of the official EHS score.

Follow up when you need more context

You can also use the open check-in builder to ask targeted follow-up questions about themes that appear in your results. If people raise a concern about workload, for example, a follow-up can help you understand where the pressure is coming from and what would help.

This gives you a way to keep the conversation going and make useful changes while the official EHS question stays consistent.

Make it easy to speak up

Explain the difference to your team: the official EHS email measures how people feel about working at your company, while open check-ins let them raise issues and add detail between cycles.

Keep the email clear, put the QR code somewhere easy to find and show people how their feedback has helped you make improvements.

The takeaway

Use email for official EHS measurement and open check-ins for ongoing feedback and follow-up questions. Together, they help you understand how your people feel, hear what is holding them back and act while there is still time to make a difference.

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Also worth reading: How to improve participation without chasing people