Emily Scott

Emily Scott

Illustration of colleagues turning a conversation into a path towards a next step

1 min read

Staff turnover rates by industry, and what they leave out

Emily Scott: Nov 3, 2026, 4:21:33 PM

Published staff turnover rates by industry give hospitality, construction and professional services firms a benchmark to compare against. Those figures cover broad groups of employers, and this year’s quieter job market is another reason to read...

Business Operations Management Insight Measurement & Benchmarking
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Illustration of colleagues turning a conversation into a path towards a next step

1 min read

Harassment from customers and clients: what it may mean for your teams

Emily Scott: Oct 26, 2026, 5:05:06 PM

From 30th October 2026, employers can be liable when a customer, client or other third party harasses one of their employees. It matters most where...

Leadership Decision-Making Business Operations Management Insight
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