1 min read
Why people who feel heard perform differently
There is a consistent and well-documented relationship between people feeling genuinely heard at work and how they perform. This is not about the...
Business Operations
1 min read
How workplace recognition supports trust and performance
Recognition at work is often discussed as a motivational tool - something you do to make people feel valued and therefore more engaged. That framing...
2 min read
The difference between knowing and finding out too late
Most leaders find out what is going wrong in their organisations eventually. The question is whether they find out in time to do something about it...
2 min read
The KPI your board is not tracking (but should be)
Most boards are good at tracking what has already happened. Revenue, margin, attrition, customer retention - these are the numbers that get airtime...
2 min read
When how people feel at work becomes an operational risk
How people feel about working at your organisation is often treated as a people issue - something for HR to monitor, something to check in on...
2 min read
The hidden cost of reacting too late to how your people feel
Most organisations do not ignore how their people feel about working there. They just notice too late. By the time it is obvious something is wrong,...