1 min read
What to do when your Employee Happiness Score starts moving
When your EHS score starts to move - in either direction - the temptation is either to act immediately or to wait and hope it resolves. Neither is...
Operational Clarity
1 min read
Why real-time feedback beats an annual snapshot
The argument for real-time feedback over annual snapshots is not complicated. It comes down to timing. By the time annual feedback has been...
1 min read
Why ongoing measurement beats a one-off snapshot
A one-off snapshot is better than nothing. It gives you a data point, a baseline, a starting position. But on its own, it cannot tell you whether...
1 min read
What to do when your first EHS results come in
Your first EHS results are in. The number is on the screen. And the immediate question most leaders face is: what do I do now?
1 min read
Why a clear signal matters more than data
The instinctive response to uncertainty about how people feel at work is to gather more information. More questions, more sources, more data points....
1 min read
Why continuous measurement beats the annual snapshot
The annual snapshot has one fundamental limitation: it captures a single moment in a constantly moving picture. By the time it has been collected,...
1 min read
Why your score means more when you can compare it
A number without context is hard to interpret. If your organisation's score is 74, is that good? Is it where you would expect to be? Without a...
1 min read
Why benchmarks only mean something when the question is consistent
Benchmarks are only useful if the thing being compared is actually the same thing. This sounds obvious, but it is where most people data falls down.
2 min read
What your score can tell you that your survey never could
There is a fundamental difference between a survey and a score. A survey captures opinion at a single point in time. A score tracks movement and...
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2 min read
Why asking once a year is already too late
Most organisations are not ignoring how their people feel about work. They are just finding out too late to do anything useful about it.