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Your eNPS can stay still while employees’ answers improve
A flat eNPS does not necessarily mean employees gave the same answers. Its scoring bands can hide movement that matters when you are trying to understand how work feels.
Read MoreEHS Signals
Practical perspectives on how work feels.
Short reads to help you interpret employee feedback, ask better questions and decide what happens next.
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What participation tells you about an EHS result
Participation tells you whose experience is represented in a result. Read it alongside the score, the collection dates and the audience invited...
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Keep the measure consistent, even when the score disappoints
A disappointing result can make it tempting to change the question or celebrate a different number. Keep the measure stable enough to learn from,...
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What makes an employee happiness benchmark useful?
A benchmark can add context only when the comparison is credible. Start by understanding your own result, then examine how any external reference was...
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Turn employee feedback into a clear action record
A feedback theme becomes useful when someone can say what will happen next. A short action record helps the organisation move from a discussion about...
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What to do when your EHS score changes
A change between EHS Cycles is a reason to look more closely. Its direction and size do not explain its cause or determine the right response on...
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Five questions for a change in employee happiness
The most useful score review produces better questions before it produces an explanation. Use this short agenda when a new verified EHS Cycle closes...
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Use Ask EHS to explore feedback with care
Ask EHS can help authorised users explore employee feedback in plain language. Its value depends on the question asked and the care taken when...
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What to examine behind a high employee happiness score
A high score is a useful reason to explore what employees value. It is also a reason to keep looking, because positive headline results can contain...
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What an employee happiness award can and cannot show
Recognition is most credible when people can see what it represents. A score, a participation status and an award are different claims, each...